AvaTok Privacy Policy

1. INTRODUCTION

This Privacy Policy explains how AvaTok ("Platform," "Service," "we," "our," or "us") collects, uses, and protects your information when you use our products and services, including:

• AI-powered decision engine and personalized recommendations
• AI Persona interactions (24/7)
• Paid livestreaming
• 1:1 and private group video sessions
• Creator video uploads and on-demand content monetization
• Marketplace listings
• Creator tools and earnings dashboards

By using AvaTok, you agree to this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Account Information

When you create an account, we may collect:

• Name
• Email address
• Encrypted password
• Profile details (bio, photo, links)
• Country or region

Creators may additionally provide:

• Payment and payout information
• AI Persona training data
• Pricing and availability details

2.2 Payment & Wallet Information

Payments are processed through third-party providers such as Stripe, PayPal, Wise, Paytm, and similar services. We may collect:

• Wallet balances
• Transaction history
• Credit purchases
• Session or livestream purchases
• Refunds and adjustments

We do not store full credit card numbers. Payment and payout data may be processed and stored by our financial partners in multiple jurisdictions, including the United States, Europe, India, and other regions depending on provider infrastructure and regulatory requirements.

2.3 AI Interaction Data

To operate AI Personas, we may collect:

• Text or voice interactions
• Prompts submitted to AI systems
• System logs
• Safety and moderation signals

This data may be used to improve AI performance, ensure platform safety, investigate abuse or misuse, and provide customer support.

2.4 Usage & Technical Data

We automatically collect:

• IP address and device identifiers
• Browser type and operating system
• Platform activity and clicks
• Error logs and performance metrics

2.5 Creator Content & Training Data

Creators may upload content specifically to train AI Personas. This data belongs to the creator but is processed by AvaTok to generate the AI responses.

3. HOW WE USE YOUR INFORMATION

We use your data to:

• Provide and maintain the Platform
• Process transactions and payouts
• Operate AI Personas and personalized recommendations
• Ensure platform safety and moderate content
• Comply with legal and regulatory obligations
• Communicate with you regarding updates or support

4. LEGAL BASIS FOR PROCESSING

We process data based on:

• Your consent
• Contractual necessity (to provide the service)
• Legitimate business interests (e.g., safety, fraud prevention)
• Compliance with legal obligations

5. COOKIES & TRACKING

We use cookies and similar technologies to remember your preferences, analyze usage, and improve platform features. You can manage cookie settings through your browser.

6. SHARING OF INFORMATION

We do not sell your personal data. We may share information with:

• Users (for public profiles and creator content)
• Service providers (hosting, payment, AI infrastructure)
• Financial partners (Stripe, Paypal, Wise, Paytm, etc.)
• Legal authorities (as required by law)

7. CREATOR EARNINGS & PUBLIC PROFILES

Public creator profiles display publicly available information (name, bio, content). Financial earnings and payout details are kept private and accessible only to the creator and authorized platform staff.

8. DATA SECURITY

We implement industry-standard technical and organizational measures to safeguard your information. For more details, see our Security Policy.

9. DATA RETENTION

We retain data for as long as your account is active or as needed to provide services and comply with legal requirements.

10. CHILDREN'S PRIVACY

AvaTok is not intended for users under 18. We do not knowingly collect data from minors.

11. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to access, correct, or delete your personal data. Specific rights include:

• GDPR (Europe): Right to portability, rectification, erasure, and restriction.
• CCPA (California): Right to know, opt-out, and delete.
• DPDPA (India): Right to access, notice, and data correction.

12. INTERNATIONAL USERS & DATA TRANSFERS

Personal data collected by AvaTok may be stored and processed in the United States, Europe, India, and other countries where we or our service providers maintain facilities. By using the Platform, you consent to the transfer of data outside of your country of residence.

13. CHANGES TO THIS POLICY

We may update this policy periodically. Your continued use of the platform constitutes acceptance of the updated policy.

14. CONTACT INFORMATION

For any inquiries, correspondence, or privacy-related requests, you may reach us at our corporate headquarters:

EU users may also contact our Data Protection Officer at [email protected].

AvaTok is powered by AvaGlobal International, Inc.