AvaTok Privacy Policy

A subsidiary product of AvaGlobal International, Inc.

1. INTRODUCTION

This Privacy Policy explains how AvaTok ("Platform," "Service," "we," "our," or "us") collects, uses, and protects your information when you use our products and services, including:

• AI-powered decision engine and personalized recommendations
• AI Persona interactions (24/7)
• Paid livestreaming
• 1:1 and private group video sessions
• Creator video uploads and on-demand content monetization
• Marketplace listings
• Creator tools and earnings dashboards

By using AvaTok, you agree to this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Account Information

When you create an account, we may collect:

• Name
• Email address
• Encrypted password
• Profile details (bio, photo, links)
• Country or region

Creators may additionally provide:

• Payment and payout information
• AI Persona training data
• Pricing and availability details

2.2 Payment & Wallet Information

Payments are processed through third-party providers such as Stripe, PayPal, Wise, Paytm, and similar services.

We may collect:

• Wallet balances
• Transaction history
• Credit purchases
• Session or livestream purchases
• Refunds and adjustments

We do not store full credit card numbers.

Payment and payout data may be processed and stored by our financial partners in multiple jurisdictions, including the United States, Europe, India, and other regions depending on provider infrastructure and regulatory requirements.

2.3 AI Interaction Data

To operate AI Personas, we may collect:

• Text or voice interactions
• Prompts submitted to AI systems
• System logs
• Safety and moderation signals

This data may be used to:

• Improve AI performance
• Ensure platform safety
• Investigate abuse or misuse
• Provide customer support

We do not sell AI interaction data.

2.4 Usage Data

We automatically collect certain technical information, including:

• IP address
• Device type
• Browser type
• Time zone
• Session duration
• Pages visited
• Buttons clicked
• Error reports

This information helps us operate, maintain, and improve the Platform.

2.5 Creator Content & Training Data

Creators may upload:

• Text
• Audio
• Video
• Voice samples
• Educational or course materials
• Session outlines

We use this data to:

• Train AI Personas
• Improve system performance
• Deliver better responses

Creators retain ownership of their uploaded content.

3. HOW WE USE YOUR INFORMATION

3.1 General Use

We use personal data to:

• Provide Platform features
• Operate AI Personas
• Process payments and payouts
• Prevent fraud and abuse
• Improve user experience
• Provide customer support
• Maintain safety and moderation systems
• Comply with legal obligations
• Personalize Marketplace discovery

We do not sell personal data.

3.2 Legal Basis for Processing

Depending on your jurisdiction, we process personal data based on:

• Performance of a contract (providing services, payments, AI functionality)
• Compliance with legal obligations
• Legitimate interests (security, fraud prevention, platform improvement)
• Your consent, where required by law

4. COOKIES & TRACKING

We use cookies and similar technologies for:

• Login authentication
• Analytics
• Security
• Personalization

You may disable cookies in your browser settings; however, some features may not function properly.

5. SHARING OF INFORMATION

We may share limited information with:

Payment processors
(Stripe, PayPal, Wise, Paytm) — to process payments and payouts.

AI processing partners
To generate AI Persona responses.

Moderation and safety tools
To detect harmful, illegal, or prohibited content.

Service providers
Including cloud hosting, analytics, communications systems, and infrastructure partners.

Legal authorities
When required by law, regulatory obligations, or valid legal process, and only to the minimum extent necessary.

Data Processing Agreements

AvaTok maintains Data Processing Agreements (DPAs) with third-party service providers who process personal data on our behalf to ensure compliance with applicable data protection and security standards.

We do not sell your personal data.

6. CREATOR EARNINGS & PUBLIC PROFILES

Creators control what is publicly visible, including:

• Display name
• Bio
• Services offered
• Pricing
• Livestream schedules

Private data such as wallet balances, payouts, and earnings history is never publicly displayed.

7. DATA SECURITY

We implement industry-standard safeguards, including:

• Encryption
• Secure storage
• Access controls
• Monitoring systems
• Regular security audits

No system is completely secure, but we take strong measures to protect your information.

8. DATA RETENTION

We retain:

• Account data while your account is active
• Transaction logs for tax and compliance purposes
• AI interaction data for limited periods for moderation and improvement

Deleted accounts are permanently removed within a reasonable timeframe, subject to legal retention requirements.

9. CHILDREN'S PRIVACY

AvaTok is not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

10. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Request a copy of your data
• Restrict certain processing activities

You may delete your account at any time through the app or by contacting support.

Requests may be submitted to: [email protected]

We may verify your identity before fulfilling certain requests.

10.1 European Union (GDPR)

If you are located in the EU or EEA, you have the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of personal data
• Restrict or object to certain processing
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

10.2 California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and disclose
• Request access to your personal data
• Request deletion of your personal data (subject to legal requirements)
• Opt out of the sale of personal information (AvaTok does not sell personal data)
• Receive equal service even if exercising privacy rights

10.3 India Data Protection Rights (DPDPA)

If you are located in India, AvaTok processes personal data in accordance with the Digital Personal Data Protection Act (DPDPA). You have the right to:

• Know what personal data is processed
• Understand the purpose of data collection
• Withdraw consent
• Request correction or deletion of personal data

11. INTERNATIONAL USERS

Your data may be transferred to and processed in:

• United States
• Europe
• Asia

We use appropriate safeguards for international data transfers, including Standard Contractual Clauses and other lawful transfer mechanisms where required.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

If significant changes are made, we will notify users through the Platform or via email.

13. CONTACT INFORMATION

For privacy questions or requests:

[email protected]

AvaTok is powered by AvaGlobal International, Inc.